Privacy Policy

Last Updated: 15 May 2026

This Privacy Policy describes how Semiotics Media (“Company”, “we”, “our”, or “us”) collects, uses, stores, and protects your information when you visit or use https://vittro.co.in/ (“Platform”).

By accessing or using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information

We may collect the following personal information when you use our Platform, create an account, submit inquiries, or purchase services:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Business details (if applicable)

  • Payment information (processed through third-party payment gateways)

Non-Personal Information

We may automatically collect certain technical and usage information, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on Platform

  • Cookies and analytics data

2. How We Use Your Information

We use collected information for the following purposes:

Service Fulfillment

  • To process service requests, bookings, or purchases

  • To manage user accounts and authentication

Communication

  • To respond to customer support inquiries

  • To send order/service confirmations, updates, and notifications

  • To send promotional or marketing communication where permitted

Platform Improvement

  • To analyze user behavior and improve platform functionality, performance, and user experience

Legal Compliance

  • To comply with applicable laws, regulations, and legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information.

We may share your information with:

Service Providers

Third-party vendors assisting us with:

  • Payment processing

  • Website hosting

  • Analytics

  • Email communication

  • Customer support infrastructure

Legal Authorities

We may disclose information:

  • If required by law

  • To comply with legal requests

  • To protect our legal rights, users, or platform security

4. Cookies and Tracking Technologies

We may use cookies, tracking pixels, and analytics tools to:

  • Remember user preferences

  • Improve browsing experience

  • Measure website traffic and performance

You may disable cookies through your browser settings, though certain features may not function properly.

5. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information against:

  • Unauthorized access

  • Loss

  • Misuse

  • Disclosure

  • Alteration

  • Destruction

However, no online platform can guarantee absolute security.

6. User Rights

You may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your account or data, subject to legal obligations

  • Opt out of promotional communications

To exercise these rights, contact us using details below.

7. Data Retention

We retain your information only as long as necessary for:

  • Service fulfillment

  • Legal compliance

  • Accounting and dispute resolution

  • Internal business purposes

8. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for their privacy practices or content.

Users should review third-party privacy policies independently.

9. Children’s Privacy

Our services are not intended for individuals below 18 years of age.

We do not knowingly collect personal information from minors.

10. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Updated versions will be posted on this page with a revised effective date.

11. Contact Us

For privacy-related questions or concerns:

Semiotics Media
Mohid Tower, Daman Road, Chala, Vapi, Dist – Valsad, Gujarat – 396191

Email: support@vittro.co.in
Phone: +91 8866281460