GDPR Compliance

Last Updated: 15 May 2026

At Semiotics Media (“Company”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

This GDPR Compliance Policy explains how we collect, process, store, and protect personal data of users accessing https://vittro.co.in/ (“Platform”).

1. Data Controller

The data controller for personal information collected through the Platform is:

Semiotics Media
Mohid Tower, Daman Road, Chala, Vapi, Dist – Valsad, Gujarat – 396191

Email: support@vittro.co.in
Phone: +91 8866281460

2. Personal Data We Collect

We may collect and process the following personal data:

Name
Email address
Phone number
Billing information
Account login credentials
Business/company information (if applicable)
IP address
Browser/device information
Usage analytics and cookies

3. Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

Contractual Necessity

To provide requested services, manage accounts, and process transactions.

Legitimate Interests

To improve platform functionality, security, analytics, fraud prevention, and customer support.

Consent

Where required, for marketing communications, cookies, or optional data collection.

Legal Obligation

To comply with legal, regulatory, tax, or law enforcement requirements.

4. How We Use Personal Data

We use personal data to:

Create and manage user accounts
Process transactions and payments
Deliver services
Provide customer support
Improve platform performance
Send transactional or promotional communications
Detect fraud and secure platform systems

5. Data Sharing

We may share personal data with:

Payment processors
Hosting providers
Analytics providers
Customer support tools
Legal authorities where required by law

We do not sell personal data to third parties.

6. International Data Transfers

As we operate from India, personal data may be processed and stored outside the European Economic Area (EEA).

By using the Platform, users acknowledge and consent to such transfers where legally permitted.

We implement reasonable safeguards to protect transferred personal data.

7. Data Retention

We retain personal data only for as long as necessary to:

Fulfill contractual obligations
Provide services
Comply with legal requirements
Resolve disputes and enforce agreements

8. User Rights Under GDPR

Users located in the EU/EEA may have the following rights:

Right to Access

Request access to personal data we hold.

Right to Rectification

Request correction of inaccurate or incomplete data.

Right to Erasure

Request deletion of personal data (“Right to be Forgotten”).

Right to Restrict Processing

Request limitation of processing under certain conditions.

Right to Data Portability

Request transfer of personal data in machine-readable format.

Right to Object

Object to certain types of processing including direct marketing.

Right to Withdraw Consent

Withdraw previously given consent at any time.

9. Cookies

We may use cookies and similar technologies to:

Maintain sessions
Improve user experience
Analyze traffic and usage patterns

Users may manage cookie settings through browser preferences.

10. Security Measures

We implement reasonable technical and organizational safeguards to protect personal data against:

Unauthorized access
Disclosure
Alteration
Loss
Destruction

However, no internet transmission is completely secure.

11. Complaints

If you believe your GDPR rights have been violated, you may contact us first at:

support@vittro.co.in

Users in the EU may also lodge complaints with their local data protection authority.

12. Updates to This Policy

We reserve the right to update this GDPR Compliance Policy at any time.

Updated versions will be published on the Platform with revised effective dates.

13. Contact Us

For GDPR or privacy-related concerns: